Frequently asked questions
Everything you need to know about JB Solutions harnesses and ordering.
Compatibility & fitment
Our harnesses are designed specifically for 2018 and newer model years, however some products may work for older model years. Each product listing includes a full compatibility chart by model year — always verify your year before ordering. If you're unsure, reach out with your HIN or model number and we'll confirm fitment.
Yes — we carry plug-and-play harnesses for Malibu and Axis wake boats as well. Check the product page for your specific model and year. Our harnesses are engineered to mate directly with OEM connectors, so no cutting or splicing is needed.
Our harnesses are designed to interface with OEM connectors on the boat side. As long as the device on the other end accepts the industry-standard connector our harness terminates in, you're good. Contact us if you have a specific unit in mind and we can advise.
Installation
Our harnesses are true plug-and-play — no cutting, splicing, or crimping required. Most installs take 15–45 minutes with basic hand tools. Detailed installation guides are included with every order and also available on our website. That said, if you're not comfortable working around marine electrical systems, a certified marine installer or MECP-certified technician can complete the job quickly.
Absolutely — dealers and installers are welcome. We offer a dealer discount program for shops that want to stock or regularly install our harnesses. Contact us to learn more about wholesale pricing and terms.
Ordering, shipping & returns
Most orders ship next business day. Standard domestic shipping typically arrives within 3–5 business days. Expedited options are available at checkout. You'll receive a tracking number as soon as your order ships.
Yes, we ship internationally. Rates and delivery times vary by destination and are calculated at checkout. If you have questions about shipping to your country, feel free to contact us before ordering.
We accept returns within 30 days of purchase on unused, uninstalled items in original packaging. If a harness arrived damaged or doesn't match your order, we'll make it right immediately — just contact us with a photo and your order number.
Warranty & support
All JB Solutions harnesses are backed by a 1-year warranty against defects in materials and workmanship. Warranty does not cover damage from improper installation, abuse, or modification. Contact us with your order number and we'll resolve any warranty claim promptly.
Yes — technical support is part of what we do. Reach out via the contact page or email us directly. Our team has 30+ years of 12V and marine electronics experience and can walk you through any issue.
Our plug-and-play design is non-invasive — no cutting or permanent modification to the factory wiring. Under the Magnuson-Moss Warranty Act, a manufacturer generally cannot void a warranty simply because an accessory was added, provided the accessory didn't cause the failure. We recommend keeping installation documentation for your records.